Precautionary Measures for the Health and Safety of Our Guests and Staff

The Harbourview is not a Designated Quarantine Hotel/quarantine hotel appointed by the Hong Kong Special Administrative Region (HKSAR) government. We will not accept room reservation and stay request made by the person who is under the HKSAR government’s compulsory quarantine order. In the meantime, we will strictly comply with and will take relative measures and adjust services in accordance with the latest requirements of the HKSAR government’s “Prevention and Control of Disease Ordinance”.

 

*The Harbourview welcomes guests with Amber Code in Vaccine Pass staying with us.

 

To ensure a clean and comfortable staying environment, and to protect the health and safety of our in-house guests and our staff, The Harbourview will not provide accommodation service to person who:

 

1. has travelled any of the locations outside of Hong Kong in past 14 days before the arrival date and has not fulfilled the government quarantine requirement, that is to undergo compulsory quarantine in a designated quarantine hotel/place for the required period (except those who have engaged in the "Return2hk" or "Come2hk" Travel Scheme)

2. is under the HK Government’s compulsory quarantine order, or who have been in close contact with anyone who is currently under this order / the persons who are under exemptions mandatory quarantine / compulsory testing /  “StayHomeSafe” scheme

3. has stayed at the premises there have been diagnosed of COVID-19 OR within the area(s) under compulsory testing  in the past 7 days

4. addresses / premises provided or declared are currently under restriction-testing declaration (RTD) operations

5. has been in close contact with someone who is a preliminary confirmed / confirmed case in the past 7 days (exemption: medical professionals)

6. is pending admission to isolation facilities upon confirmed infection of COVID-19

7. is positive in the result of COVID-19 antigen rapid test before check-in on the arrival day

8. is experiencing symptoms of respiratory discomfort

9. is with Red Code in Vaccine Pass

 

Upon check-in, guest and his/her companion(s) must fill in the “Health and Travel Declaration Form” and provide residential address in the registration card. It will be regarded as making a false statement if the information provided is false, and we reserve the right to pursue the liability.

 

Guest entering The Harbourview must conduct body temperature check and scan the QR code with "Leave Home Safe" mobile application. Only those with Blue or Amber Code in Vaccine Pass will be accepted. Guest must be wearing face mask at The Harbourview. Extra cleaning fee from HK$5,000 will be charged on guest who contravened the aforementioned regulations. We reserve the right to deny entry and request to leave for those who fail to cooperate.

 

The Harbourview will review and adjust the precautionary measures and services according to the epidemic situation in order to provide a safe and hygienic staying environment. In case of any disputes over the measures, The Harbourview reserves the right of final decision.

 

We would like to extend our sincere gratitude to our guests for your support, cooperation and understanding. We look forward to welcoming you in the near future.

 

 

Other Measures:

1. Hand sanitisers are available at the G/F lift lobby and the outlet receptions for our guests.

2. All frontline and office staff are required to wear surgical masks while on duty.

3. All public areas will be cleaned with disinfectant regularly.

4. Specific public areas such as lifts, washrooms, etc., will be cleaned with disinfectant on a frequent basis.

5. Specific types of disinfectant will be used to clean the air-conditioning ducts, curtains and carpets in the guestrooms regularly.

6. The water drains in the guestrooms will be filled with diluted detergent regularly.

7. Room Service is available for guests who would like to have their meals in their room.

8. Gym is opened to guests with Blue Code in Vaccine Pass only.

9. A set of hygiene measures is implemented in Harbour Restaurant and Mezz Floor. Please click here for details.

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